Q : Les fichiers confidentiels sont-ils sécurisés ?
Nitro uses the latest technology to ensure your data and company operational activities are safe and private. Feel safe knowing you and only you control access to your data. Nitro software and servers are designed to be highly secure both against malicious attacks as well as other types of breaches. All documents are stored in accordance to the Nitro Security Policy and the Nitro Privacy Policy.
Q : Je n’ai pas reçu le fichier converti. Que lui est-il arrivé ?
Depending on load, it can take around 5-10 minutes to convert and deliver an average PDF file, but it may take more time for files with lots of pages or complex formatting. If you didn't receive your file, your email provider may have intercepted the email, so it would be best to add noreply@cloud.gonitro.com to your trusted contacts list and try the conversion again.
Q : Existe-t-il une limite à la taille des fichiers à convertir ?
Yes, we will only convert files that are no more than 50 pages or 5MB in size, up to 5 per month. If you need to convert a larger file right now, download a free trial Nitro Pro 14-day trial and convert as many large files as you like from your desktop. https://www.gonitro.com/pro/try.
